1. Can you customize the product?
Yes, we can customize any products according to customer's requirements.

2. Which payment terms are you doing?
L/C, T/T, (100% payment in advance.)

3. Which shipment is available?
By sea, by air, by express or as your requirement.

4. Are you a factory or trading company?
We are a factory which specialized in produce dehumidifier about 13years.


5. How long is the warranty period for the product?
We provide 1-year warranty for our products.

6. Do you accept OEM or ODM?
Yes, we do. We sincerely welcomed.

7. Can I buy 1 or 2 pieces of samples for testing before bulk order?
Yes, we are pleased to send you samples for the quality and performance test.

8.What about the delivery date?
If we have free stocks of the item you need, it can be sent within 1 week after receiving deposit or 100% payment into our bank account.If we don't have free stock, the delivery date can be different for different products. Generally speaking, it will take 35 to 45days.

Dehumidifier dehumidification effect is not ideal, not necessarily the quality of the dehumidifier itself, but also may be improper choice or use.When the dehumidifier dehumidification effect is not ideal, you can first check the following items

The humidity value is set according to the customer's requirements on the environment humidity. If the humidity value cannot reach the desired effect, you can lower the humidity value appropriately, because the environment is complex and many factors affect the environment humidity.

The dehumidifier should be placed in a place where the air is circulating, so that the humid air is quickly pumped in, and the humidity is quickly recycled to all corners to achieve better dehumidification effect.At the same time, the air inlet of the machine should be kept away from the goods. It is strictly prohibited to place goods on the top of the machine to avoid affecting the circulation effect.