FAQ

Q1 . Are you supplying standard sizes of windows / doors or customised products ?

A : Both is available.We have distributors overseas , some of them are getting standard sizes of aluminium windows/doors from Topsure factory , and we also supply customised products for lots of end customers , developers and builders.

Q2 . Do you have installers in Australia or send installation team to job site?

A: We have installation guide to help you to get an easy installation and sub frames of installation are highly recommended for double brick wall , brick veneer wall , concrete wall , timber wall.

And we can send our installation team to job site if necessary , alternatively we can train your people to do installation.

Q3 . What about your packages ?

A: We have been exporting lots of products to overseas , no any clients make any complains on our packages .

Please contact us and we will send photos to show you the details of our secure packages .

Q4 . What about your window systems ?

A: All of our systems are designed according to the requirements from markets like Australia , Canada , America or Europe . Our engineers can design the systems you need to match different wall systems.

Q5 . Is there any price difference between powder coating and anodising ?

A: No price difference between them .

We recommend you to choose anodised finish if the house is near salt water for long-effective corrosion resistance , but powder coating will be better if the house is far away from salt water .

Q6 .What kinds of hardware can you supply ?

A: Commonly Germany brand , China top brand and Australia brand , and other brands are available.

We recommend you to use Australia brand if you are in Australia for easy replacements,so local brand is the best choice.Last but not the least , the price is different even if same brand , as the locking system makes it happen , the locking systems we are using are long-lasting.