21 years' experience since 2004 | 5-8 new models per month | Experienced pre-sales service and professional after-sales technical support | Multiple transportation methods including TAX FREE shipping are available.
WITSON Advantage
1. Extensive Experience: Based on our 21 years of manufacturing and sales experience, we have rich OEM and ODM experience. We can provide custom development of products exclusively for our customers, forming a unique advantage.
2. Diverse Product Range: Our portfolio encompasses a diverse array of car multimedia navigation players, tailored to suit a variety of car models and customer preferences. We consistently introduce 5-8 new products to the market each month, staying abreast of popular trends to ensure our customers' products remain competitive in the industry.
3. Exclusive Product Development: We have independently developed several exclusive products and invest funds annually to continuously explore new exclusive product ideas. This helps our customers to avoid the vicious cycle of product homogenization and low-price competition to the greatest extent.
4. Quality Assurance: We adhere to stringent quality control measures throughout the manufacturing process to ensure that our products meet international standards and exceed customer expectations. Each product undergoes an 8-hour aging test before leaving the factory. Additionally, we provide a 2-year warranty to ensure our customers' peace of mind regarding after-sales service.
5. Competitive Pricing: We offer competitive pricing without compromising on quality, delivering outstanding value for our partners and customers. Based on varying order quantities, we provide different discounts and rebates to ensure our customers maintain a competitive edge in the industry.
6. Ongoing Support: We have abundant experience in both pre-sales and after-sales services. We can provide various resources tailored to each product, including high-definition, watermark-free images, demonstration videos, installation guides, and more. This equips our customers with the necessary tools to address practical challenges confidently.
Zhuhai Witson Industrial Co., Ltd
Professional Car DVD GPS Supplier Since 2004!
Our production process includes the following steps:
* SMT (Surface Mount Technology) for precise component placement
* Insertion and wave soldering machines for secure connections
* Temperature and humidity chambers for testing
* Purchase components, warehouse, and distribute with QC checks
* Screen process inspection and QC checks
* Surface inspection and QC checks
* Plug-in inspection and QC checks
* Semi-finished products warehouse, assembly line, PCB board first adjustment, whole test, assembly inspection
* Aging process
* Finished product assembly, packing, and final check
Through this meticulous process, Witson ensures the high quality and reliability of our car multimedia products.
WITSON Factory: Driving Innovation and Excellence
With a total area of 3500㎡, our state-of-the-art factory is strategically located in Shenzhen, China. Established in 2004, WITSON has been at the forefront of car multimedia product manufacturing, delivering cutting-edge solutions to our global customers.
At WITSON, we take pride in our dedicated team of professionals. Our factory employs a talented workforce consisting of 95-125 production staff members, ensuring efficient and streamlined manufacturing processes. To maintain our commitment to quality, we have a team of more than 6-8 highly skilled QC staff members who rigorously inspect and test our products. Additionally, our R&D team, comprising over 4-5 experts, continuously explores innovative technologies and design concepts to drive product advancements.
Our factory is equipped with advanced machinery and production processes that adhere to strict quality standards. Our production line begins with SMT (Surface Mount Technology) for precise component placement, followed by insertion and wave soldering machines that ensure secure connections. To guarantee product durability, we subject our products to temperature and humidity chambers for thorough testing.
At WITSON, we place great emphasis on quality control. We carefully select and procure components, which are then meticulously inspected and verified before being distributed. Our comprehensive inspection process includes screen process inspection, surface inspection, and plug-in inspection, all conducted to ensure the highest level of product quality.
To further guarantee excellence, we maintain a semi-finished products warehouse where our assembly line operates. Here, our dedicated team conducts PCB board adjustments, comprehensive tests, and assembly inspections. Additionally, we subject our products to an aging process to assess their performance and reliability.
Once the products pass our stringent quality checks, they proceed to the final stages of assembly, packaging, and a final comprehensive check. This meticulous attention to detail ensures that each product leaving our factory meets the highest standards of quality and reliability.
With our dedication to innovation, strict quality control measures, and a commitment to customer satisfaction, WITSON has become a trusted name in the car multimedia industry. Our factory serves as the hub of our operations, enabling us to consistently deliver exceptional products that enhance the driving experience of our customers worldwide.
Choose WITSON and experience excellence in car multimedia technology.
WITSON places a strong emphasis on the continuous development and training of its team members. We understand the significance of well-trained employees in delivering exceptional products and services. To enhance the job skills of our team members, WITSON offers a range of training opportunities and practical working experiences.
Our comprehensive training programs encompass various avenues, including educational programs in academies, colleges, or universities. We also provide professional training both within and outside of WITSON's facilities. These initiatives are designed to ensure that our team members receive the necessary knowledge and skills to excel in their roles.
WITSON is committed to nurturing a culture of continuous learning and improvement. We highly value staff training and education, with a focus on enhancing skillsets and fostering a strong quality consciousness. Prior to assuming their positions, all staff members are required to pass through thorough examination processes. This rigorous approach ensures that our team members are well-prepared and equipped to meet the highest standards of excellence.
With a 100% staff training rate, WITSON demonstrates its dedication to the ongoing professional development of its workforce. By investing in the growth and skills of our team members, we strive to exceed customer expectations and maintain our position as a leader in the industry.
Our customer service provides comprehensive pre-sales and after-sales support to ensure that our international customers receive timely and accurate assistance in the following areas:
Pre-Sales Support:
1. Product Information: Detailed product descriptions, specifications, and images to help customers make informed purchasing decisions.
2. Technical Consultation: Expert guidance and advice on product compatibility, installation, and operation.
3. Pricing and Availability: Up-to-date information on product pricing, promotions, and stock availability.
4. Order Assistance: Assistance with placing orders, selecting appropriate options, and resolving any order-related queries.
After-Sales Support:
1. Warranty Coverage: Clear information on warranty terms and conditions for our products.
2. Returns and Exchanges: Assistance with initiating returns or exchanges for faulty or incompatible products.
3. Technical Support: Troubleshooting guidance, firmware updates, and software downloads to address any product-related issues.
4. Repair Services: Coordination of repair services for products within the warranty period or beyond.
5. Replacement Parts: Provision of genuine replacement parts to maintain and enhance product functionality.
6. Feedback and Complaints: Dedicated channels for customers to provide feedback, report issues, or express concerns.
How to Contact Us?
We offer multiple communication channels for our customers to easily reach us and obtain assistance. You can connect with us through:
1. Phone: Our dedicated customer service hotline is available during business hours to provide immediate support and address any inquiries.
2. Email: You can send us an email with your questions, concerns, or requests, and our team will respond promptly with the necessary information or guidance.
3. Online Inquiry: Fill out our online inquiry form on our website, providing your details and specific requirements. Our team will reach out to you with tailored assistance.
4. Social Media: Follow us on our social media accounts (such as Youtube, Facebook, Twitter, or Instagram) to stay updated with our latest products, promotions, and announcements. You can also send us direct messages for quick responses.
5. Live Chat: Engage in a real-time conversation with our customer support representatives through our website's live chat feature. Get instant answers to your queries and receive immediate assistance.
6. FAQ Section: Visit our Frequently Asked Questions (FAQ) section on our website to find answers to common queries about our products, shipping, returns, and more.
We strive to provide accessible and convenient communication channels to ensure that our customers can easily reach us and receive the support they need. Whatever your question or concern may be, our customer service team is ready to assist you through various contact methods, making your experience with us hassle-free and satisfying.