SUS304/316 High Viscosity Cosmetics Vacuum Homogenizing Emulsion Mixer Equipment Machine

FAQ

1. Why choose us?

2. 1.1- We have over 20 years experience on machinery making .

3. 1.2- Our factory is located in Guangzhou and another one is in Jiangsu province,more than 100 workers in our factory . 1.3- We sale good quality machines around the world with good service and got high reputation from our customer. Welcome to visit our factory!

2. I'm new in our industry, but I'm planing to set up a factory, what can I do ?

We will design the most suitable proposal based on your actual situation, such as the daily production, raw material formula, factory layout, etc. Also we would like to introduce some excellent suppliers of raw materials, bottles, labels, etc if needed. After sales,engineer will be send to fields installation , training and commissioning

3. Can you customize machine ?

As a professional machinery manufacturer for more than 20 years,we have skilled OEM technique.

4. What about after sale service?

Engineer will go to buyer's factory to install, test machines, and train buyer's staff how to operate, maintain machines. When machine has problem, We will solve basic questions by telephone, email, whatsapp, wechat and video call. Customers showing us the picture or video of the problem. If the problem can be easily solved , we will send you solution by video or pictures. If the problem out of your control, we will arrange engineer to your factory.

5. How about warranty and spare parts?

We provide 1.5 year warranty and enough spare parts for the machine,and most of the parts can be found in local market also,also you can buy from us if all the parts that over than 1.5 year warranty.

6. How can you control the quality and delivery?

All our machines will be tested before packaging. Teaching video and packing pictures will be sent to you for checking,we promise that our wooden packaging is strong enough and safety for long delivery .

7. What about the delivery time?

In stock machine:1-7days Usually 7-60 Working days(depened on products).