Payment & Delivery

FAQ:

Q: Are you factory or trading company?

A: We are factory focus on designing, manufacturing, assembling, installing and debugging various types of filling machines, capping machines and labeling machines since 2008.

Q: Can you send a video showing how your machine works ?

A: Certainly, we have made all our machine's video.

Q: Do you make test before shipment?

A: We always test machine fully and make sure it works smoothly before shipment.

Q: What is the term of payment and trade terms?

A: We accept T/T, Western Union, MoneyGram, Alibaba Trade Assurance payments.

Trade Term : EXW,FOB,CIF,CNF.

Q: What’s the MOQ and warranty?

A: There is no MOQ , welcome to order, we promise 24 month warranty .

Q: What kind of package for shipping?

A: Use the basic stretch film wrap around the whole machine,and packed with exported wooden case , also can be according to your requirements.

Training:

1. We offer machines training system, the customer can choose training in our factory or in customer workshop. The normal training days are 3-5 days.

2. We offer operation manual to customer.

3. We offer training video and machine operation video to customer.

4. We offer remote control service, if customer do not know how to operate and use the machine.

Installation:

We will dispatch engineers to carry out installation and debugging of the equipment in buyer's place if requested. The cost for International double ways air tickets, accommodations, food and transportations, medical shall be paid by Buyer for the engineers. Buyer shall fully cooperate with Supplier's engineer and make all the installation condition ready to work.

Warranty:

The Manufacturer shall guarantee the goods are made of Manufacturer’s best materials. The sold machine will be guarantee in one year, in the guarantee year, any spare parts broken due to supplier’s quality issue, the spare parts will be supplied free for customer, customer need to pay the freight cost if the parcel weight more than 500gram.

Suitable for small diameter containers,such as ampoule bottles,super glue bottles etc.:

SHANGHAI NPACK AUTOMATION EQUIPMENT CO.,LTD. is a professional manufacturer and supplier of various types of liquid, powder, paste, granular packing machines since 2008.

In 2012, NPACK stepped into a new stage, and supply one stop packaging solution. And turn key projects for customers.

Now NPACK is one of the market leader in packaging machineries, and get a good Reputation in the fields of Chemicals &cosmetics, Pharmaceuticals and Food industry.

NPACK advocates”Innovation,Struggle”,”Unity,Cooperation”,”Quality,Win-win”,strive to become the industry leader.

NPACK is the short name of New Pack, we want to give the entire industry and customers a New Packaging Concept, New Technology Quality and New Service.

Contact Us:

Please feel free to send us enquiries at any time if you have any interests in our Adhesive Label Horizontal Pipe Labeling Machine, and we will reply you in 12 hours.

We are golden supplier and trade assurance of alibaba. if you order from us,you will enjoy discount and bussiness protect & safeguard from your order and money. please believe we can provide you higher quality with better price and service .

Order our machine,you will bring benefits and happiness together,also you will have no any worries during production.

Welcome to our factory at any time.