Technical Parameter:

In Our Factory

Training:

1. We offer machines training system, the customer can choose training in our factory or in customer workshop. The normal training days are 3-5 days.
2. We offer operation manual to customer.
3. We offer training video and machine operation video to customer.
4. We offer remote control service, if customer do not know how to operate and use the machine.

Installation:

We will dispatch engineers to carry out installation and debugging of the equipment in buyer's place if requested. The cost for International double ways air tickets, accommodations, food and transportations, medical shall be paid by Buyer for the engineers. Buyer shall fully cooperate with Supplier's engineer and make all the installation condition ready to work.

Warranty:

The Manufacturer shall guarantee the goods are made of Manufacturer's best materials. The sold machine will be guarantee in one year, in the guarantee year, any spare parts broken due to supplier's quality issue, the spare parts will be supplied free for customer, customer need to pay the freight cost if the parcel weight more than 500gram.

FAQ:

Q: Are you factory or trading company?
A: We are factory focus on designing, manufacturing, assembling, installing and debugging various types of filling machines, capping machines and labeling machines since 2008.

Q: Can you send a video showing how your machine works ?
A: Certainly, we have made all our machine's video.
Q: Do you make test before shipment?
A: We always test machine fully and make sure it works smoothly before shipment.
Q: What is the term of payment and trade terms?
A: We accept T/T, Western Union, MoneyGram, Alibaba Trade Assurance payments.
Trade Term : EXW,FOB,CIF,CNF.
Q: What's the MOQ and warranty?
A: There is no MOQ , welcome to order, we promise 24 month warranty .
Q: What kind of package for shipping?
A: Use the basic stretch film wrap around the whole machine,and packed with exported wooden case , also can be according to your requirements.