Award tool Co.,Ltd

We provide the most cost-effective jewelry tools and Equipments

We have the best R&D team and we have the best automatic machine,and because of the display 's structure ,so we can design depend on what the customers want us to do ,and we also can OEM

In order to ensure our products quantity and delivered on time to customers, our company has Structure Department、 Carbon Cellulosic Department、Electronic Department to produce semi-finished products,at end they will give them to Proudct assembly and Test department to assemb and test.Every department has more than two lines and some automatic production lines.During the whole production ,our quality department will following to ensure that every link of manufactured products are qualified.And at last our storage department andLogistics Department will package to keep them in a good condition send abroad.

Our company has set up the R&D software department and R&D machinery department. We have a strong R & D team from Germany, Japan and China. We could do the design new machine for you with a unique software and case of your base at your special request. With more than 50elites in RD dept, we provide OEM/ODM project for many countries, such as German, Japan, Canada, Mexico, Hongkong, etc.

Company History

Award Tool Co.,Ltd. was established in 2005, from the beginning of the establishment has been committed to providing customers with high quality products, with a good reputation to win the trust of many overseas buyers, we will continue to work for our overseas customers better services.

1. We guarantee one year, and maintain the whole life of machine except for man-made damage.

2. We provide video service on line and could assign our engineer to provide the training with door to door service

3. We set up independent after sales dept to provide the service to our clients in time within 24 hours each day.

4. If any unsatisfactory, please email us or call us at any time.

FAQ

1. How should i pay for my order ? what is the procession of this purchase ?

we accept TT by bank. you can do 50% prepayment at first, then we will start to make production.

when the machine is ready , we will take pictures to you, and then you can do the ballance.

after we got your payment. i will send the machine to you.

2. How about your service after sales ? can your engineer speak fluent english ?
we offer the service from you got the machine, including how to install the machine,

how to use machine. how to let machine work. and so on. usually we will teach you how to do by email or by skype . our engineer has many years of experience for cnc machine service . he can speak very good english ,

so he can slove the problem in short time.

3.Are you a factory or trading company?
We are the manufacturer . as only the machine made by ourself ,quality can be trusted, and most important thing is we can do better service after sales. we know how to fix the problem in each parts easliy. so welcome to visit to our factory

4. How long is the delivery time?

For standard machines, it would be 5-7 days; For non-standard machines and customized machines according to client s specific requirements, it would be 10 to 15 days.

5. How about the documents after shipment?

Aftershipment, we ll send all original documents to you by Express, including Packing List, Commercial Invoice, B/L, and other certificates as required by client.

FAQ

1) This is the first time I use this kind of machine, is it easy operate?

There are english manual or guide video that show how to use machine.

If there is still have any question, we can talk from phone or skype.

2) If machine have any problem after I ordered it, how could I do?

Free parts send to you in machine warranty period if machine have any problem.

Free after-sales service life for machine, please feel free contact us if your machine have any problem. we will give you 24hours service from phone and skype or go to your home for after-sale service

3) MOQ ?

Our MOQ is 1 set machine. We could send machine to your country port or your factory directly, please tell us your port name or your detailed address. There will be best shipping freight and machine price send to you