Shenzhen Xinli Escooter Technology Co., Ltd., founded in 2010, is a factory with an area of more than 2000 square metres and 1000 plus workers. The headquarter is located in Banwei Industrial Park, Bantian, Longgang, Shenzhen.

Delivery

Sample order

- Within 24 hours after receipt of payment.

Trial order

-1-2 days after receipt of payment.

Container order

-5-7 days after receipt of payment.

Shipping

-Express (DHL, TNT, Fedex)

-Air, it will take about 4-5 days to get to destination airport, you need to fetch goods by yourself.

-Sea, it will take about 30 days to reach destination seaport.

Payment

-100% TT or West Union

- Us dollars , Euros, CNY accepted

The concept of our after service is efficient,professional,satisfied.

Our aim is that every customer make order without any after service worry.
The warranty is one year.It valid time start from the time you receive it.
In warranty time:
1.When Escooter have problem,please contact the salesman,and send us the faulty video and describe the problem so that we can confirm the problem with our after service department.
2.Our after service department will deal with the problem within 24 hours because of time difference.
3.Our salesman will contact you and tell you the solve solution.
If need replace parts,we will send you the new replacement parts immediately by DHL (3-4 days you can receive it) after your sending the important faulty parts.
After sending new replacement parts,our salesman will send you the video about how to replace parts.

After warranty time:
1.When Escooter have problem,please contact the salesman,and send us the faulty video and describe the problem so that we can confirm the problem with our after service department.
2.Our after service department will deal with the problem within 24 hours because of time difference.
3.Our salesman will contact you and tell you the solve solution.
If need replace parts,our salesman will calculate all the cost of the parts for you,after your payment we will send you the new replacement parts immediately by DHL (3-4 days you can receive it).
After sending new replacement parts,our salesman will send you the video about how to replace parts.

FAQ

1.How to maintain and clean Escooter?

Professional maintaining and cleaning are not necessary for it.What you need do is keep the power isenough before your driving.Please keep it charged twice after its power run out completely.Please supplement power if you keep it not used over 3 weeks. You can use dry brush to clean tire and bottom or use wet soft cloth to clean its body.

2. How does Escooter move? How does it balance?

Escooter senses the lean of the rider with the assistance of two-dimensional inertial navigation system and two accelerometers that sense the angle of the Escooter with respect to gravity at 100 times per second. It balances the rider by applying forces to the ground in the direction of the lean. If you lean forward the Escooter applies motor torque to the wheel to push it forward, bring you upright and balance you. When you lean back, it applies reverse torque to slow you down and balance you accordingly.

3. Is it safe for driving Escooter?Will it fall down if the speed is too fast?

Escooter has safe alarm system,when you drive too fast,It will alert and control the scooter body directly.The speed will be reduced to the safe level.But you need pay attention to the road,do not keep it drive on complex road. Escooter does not fall itself. Mostly drives fall down because of its body lost balance. When drive jumps off, Escooter will stop itself later when it finds there is no weight on it.

4. What is the road and weather condition for driving Escooter?

There is no requirement for Escooter driving condition. Escooter scooters can work well on flat roads, such as big squares, airport and hotels, but it can also work in forest, which roads are not flat enough but moves not as fast a flat roads.

5. Where is Escooter can be used?

It can be used for leasing ,tour and patrol. It has wide application as below: 1) security personnel patrol 2) Personal travel,amusement and short-distance travel 3) Renting in tourist attractions,parks and amusements playgrounds 4) Intelligent robot moving platform 5) Industrial park,factory,greenhouse personal transport

6. How to buy from your company? how to pay?

You can contact our sales for the total payment including shipping cost and then transfer the payment by T/T(Bank transfer) or Western Union.We will send to you via Express by Fedex,DHL or by air. You will receive it in 3--5 days.