1.There are many sellers in China. How can we choose?

Self-balancing scooters are new in China, just 2--3 years on market, you can imagine how the market responses. Not all factories are qualified and experienced. So it is much important to find an experienced manufacturer instead of resellers or inexperienced exporters. We have many dealers in China and overseas. In China, some companies use unfair competition by offering low price (maybe lower profit or no profit) . That is why some of them offer lower prices than ours. Once we find this situations, we will stop supplying to them. So welcome to report to us. We supply professional technical support and 12 month warranty. We do not provide technical support for those who do not buy from our factory directly or our authorized resellers.

2.How to maintain and clean Escooter?

Professional maintaining and cleaning are not necessary for it.What you need do is keep the power is enough before your driving.Please keep it charged twice after its power run out completely.Please supplement power if you keep it not used over 3 weeks. You can use dry brush to clean tire and bottom or use wet soft cloth to clean its body.

3. How does Escooter move? How does it balance?

Escooter senses the lean of the rider with the assistance of two-dimensional inertial navigation system and two accelerometers that sense the angle of the Escooter with respect to gravity at 100 times per second. It balances the rider by applying forces to the ground in the direction of the lean. If you lean forward the Escooter applies motor torque to the wheel to push it forward, bring you upright and balance you. When you lean back, it applies reverse torque to slow you down and balance you accordingly.

4. Is it safe for driving Escooter?Will it fall down if the speed is too fast?

Escooter has safe alarm system,when you drive too fast,It will alert and control the scooter body directly.The speed will be reduced to the safe level.But you need pay attention to the road,do not keep it drive on complex road. Escooter does not fall itself. Mostly drives fall down because of its body lost balance. When drive jumps off, Escooter will stop itself later when it finds there is no weight on it.

5. What is the road and weather condition for driving Escooter?

There is no requirement for Escooter driving condition. Escooter scooters can work well on flat roads, such as big squares, airport and hotels, but it can also work in forest, which roads are not flat enough but moves not as fast a flat roads.

6. Where is Escooter can be used?

It can be used for leasing ,tour and patrol. It has wide application as below: 1) security personnel patrol 2) Personal travel,amusement and short-distance travel 3) Renting in tourist attractions,parks and amusements playgrounds 4) Intelligent robot moving platform 5) Industrial park,factory,greenhouse personal transport

7. How to buy from your company? how to pay?

You can contact our sales for the total payment including shipping cost and then transfer the payment by T/T(Bank transfer) or Western Union.We will send to you via Express by Fedex,DHL or by air. You will receive it in 3--5 days.