Purchasing Service Process

● Machine Selection: according to your product design, dimension and wanted capacity to select our suitable blow molding machine.

● Mutual Confirmation: we both confirm the whole producing line price & details, including EBM machine, moulds and auxiliary machines.
● Design Preparation: 3D points measuring of your sample, or make updaing based on your 3D design drawing before manufacturing.
● Progress Report: during the order making steps and progress, we report to you with pictures and schedule list to insure delivery time.
● Test & Commissioning: blow molding machine with 48 hours dry cycle test, moulds will be tested 2-3 times before delivery.
● Check Acceptance: after all is ready with well adjustment, you are welcome to visit us for checking commissioning at our site.
● Loading and Delivery: everything will be packaged well, loading sketch and reasonable layout in containers to make sure safe arrival.
● Installation and Training: we can dispatch engineer to your factory for installation, production guidance, training and work flow arrangement.
● After Sells Service: one year guarantee time & enough spare parts, fast feedback & effective solutions, service hot line 24 hours for you.

FAQ

Q: How do I choose the suitable EBM machine model for my target product?

We need to see your product picture, size, net weight and your wanted production capacity. Based on these information, we can help you to select the suitable EBM machine and guide you to arrange a whole producing line.

Q: What else should I have to equip the whole producing line?

Simply speaking you also need moulds and auxiliary machines, including material auto-loader, color mixer, scraps crusher, water chiller and air compressor. Based on your product information or your wanted EBM machine model, we can help you to select the suitable accessories and provide the whole line layout sketch and working flow arrangement according to your workshop.

Q: What’s the purchasing flow to buy your EBM machine?

Analysis to your product sample

Select a suitable EBM machine and confirm the whole project quotation

Confirm the mould design and individualized requirement to machine details

Start manufacturing and report to you progress synchronous

Commissioning and samplesconfirmationàLoading and delivery

Dispatch an engineer for installation and commissioning at your site

One year guarantee

Experience sharing and remote support for all life.

Q: What should I do if something wrong with the machine in production?

Please take photos of the alarm page and reminder page, give us a brief problem report. We will send you a self-checking list to find the problem reason, then give you guidance to solve the problem or provide the spare parts to replace the broken one.