FAQ
Q: Are you a factory or trading company?
A: We are a factory and have export license. Besides, our factory has a number of product lines to provide products with stable production capacity for customers in delivery time.
Q: What information shall I provide in order to confirm the conveyor carrying rollers order?
A: We work with technical drawings for any non-standard products. If the order is for standard parts, you only have to provide us with the part number so we may define the parts of the order.
Q: How does your factory do regarding to quality control?
A: Quality is priority. We always attach great importance to quality control from beginning to the end of the
production. Every batch rollers will be carefully inspected before it's packed for shipment.
Q: Do you have the products in stock?
A: No. All rollers are produced according to your order.
Q: Can I order a sample?
A: Of course. We can offer regular model roller sample for free, but the freight cost shall be borne by your side. If you want
customized model sample, we'd like you to bear the charge for sample and freight.