Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.

Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.

Q4. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the courier cost.

Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q8: What’s the MOQ for each items?
A: 1. Air and cabin filters, our MOQ is 500pcs;
2. Oil and fuel filters, our MOQ is 1000pcs;
3. If you need your own brand color box packing, then the MOQ should be 1000pcs.
4. For the hot sales items, we can accept 100pcs with white box package.

Q9: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.

Q10: Feekback
A: We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.