FAQ

Q:How long will you reply me?

A:We will contact you as soon as possible but within 12 hours

Q: Can I get some samples?

A: Yes, Sample order is available for quality check and market test. But you have to pay the express cost.

Q: How soon can you arrange your production?

A: Once getting your product confirmation and receiving the prepayment, the production will be started immediately.

Q: What's delivery time?

A: It usually takes about 3-5 working days for small order and 10-15 days for big order.

Q:How do you control your quality ?

A: Three inspection steps(of original, production, and finished goods) + good warranty service(1 year free to change a new one without any human damage factors).

Q: What certificates do you have ?

A:ISO9000, CE, Explosion-proof certification, RoHs ready. And before the delievry of goods, quality and safety inspection certification issued by third parts also can be offered.

Q:Could I visit your factory?

A:Very welcome! Fly to Xian Yang air port. It was a big pleasure for us.

Q: What's your warranty terms?

A: We offer 12 months warranty time.

Q:can you provide OEM & Customized service?

A:Yes, OEM and ODM are both available, we have the professional R&D dept which can provide professional solutions for you.

Company Information

Heacstar considers itself not only a manufacture but more conprehensively a provider of industry specific customer-oriented solutions.Our profound understanding of product application and strong technical backgrounds ensure you the best product solution and achieve a greater success.

China CEAC Products Co., Ltd. is a professional R&D center and manufacture of Electronics & Electricals. And here's a variety of products for you choice: Power Strip, Extension Socket, Wall Tap, Wall Socket, Booster Cable and so on.Our products have been made by advanced technology, with high quality, fast delivery period, which have attracted so many domestic and foreign customers.

Packing & Shipping

Contact Information