1. OEM Manufacturing welcome: Product, Package...
2. Sample order
3. We will reply you for your inquiry in 24 hours.
4. after sending, we will track the products for you once every two days, until you get the products. When you got the
goods, test them, and give me a feedback.If you have any questions about the problem, contact with us, we will offer
the solve way for you.

FAQ

Q: How about the quality of your products?
A: Our machines are manufactured strictly according to national and international standards, and we take a test on each equipment before delivery. You can also use Trade Assurance by Alibaba for product quality protection, on-time shipment protection and payment protection.

Q: How about the price?
A: We are manufactory, and we can give you lower price than those trade companies. Besides, customers from Alibaba can get a discount.

Q: Do you provide after-sale service?
A: Yes. The warranty period of our machines is one year, and we have a professional after-sale service team to promptly and thoroughly solve your problems.

Q: Do you provide equipment operation training?
A: Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training. All of our engineers have passports.

Q: Can you test our samples?
A: Yes. You can send your samples to us for test and analysis.

Q: Do you provide beneficiation flow chart?
A: Yes. Our experienced engineers are specialized in designing process flow for various charcoal machines, including crusher,sawdust charcoal briquette machine ,dryer, carbonized furnace etc

Q: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;

2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.