Q1: How many years for warranty can you provide?
A1: Normally 1 year. Can be longer but price should be modified.

Q2: How long can I get reply?
A2: Within 24 hours. Chinese working time 9:00-18:30 Monday-Friday online service to help you solve problems.Also reply by phone is possible at night time and weekends.

Q4: Is it possible to customize the LCD modules?
A4: Yes you could let us know the concrete requirements then we will design and confirm with you.

Specification:

drawing:

Packaging & Shipping:
Packaging Details:

1. All the products are packed in right way to keep it safe.

2. For small sizes of products we use tray + carton,

3. For bigger sizes we use foam slot + carton.

4. we also design packages according to customers' requirements

Shipping Details:
For small quantity orders: we ship by UPS Air-Express, or DHL/FEDEX/TNT/ EMS Express service, it is safe and fast.

Our services:

1. Why choose ChengHao Optoelectronic?
High Service Quality: OEM & ODM service; Reply in 24 hours; All of our products are up to the international quality standards
High Product Quality: Our well equipment and strict function testing in the productive process guarantee the excellent quality of each product.
Professional Manufacturer: household appliances, industrial control, medical equipment, POS machine, instruments and meters, GPS navigation, financial equipment, consumer equipment, information appliances.

2. Could I order one piece for sample to test the quality?
Yes, We recommend checking the sample before order. You could order the sample before your order.

3. May I have your catalogue and price list for trial order in MOQ quantity?
All our products are displayed on Google platform. Please take a closer look and choose the model you are interested in on our website.

4. If I order big quantity, what's the good price?
Please send the details enquiry to us, such as the item number, quantity for each item, quality request, Logo, payment terms, transport method, discharge place etc. We will make the accurate quotation to you as soon as possible.

5. What are my payment options?
For samples and small acount, it is 100% in advance.
For mass production, it is 30% in advance and 70% balance.
Welcome West Union, TT. bank account and Paypal.

6. How long will it take to ship my order?
As long as there is stock available, ChengHao Optoelectronic usually ships items in 1 to 3 working days for samples and within 7 to 15 days for customized order once receiving the confirmation of a new order. The order will not be confirmed until the payment reaches ChengHao Optoelectronic bank account. If we are temporarily out of stock, we will do our best to inform you of the estimated lead time.

7. What does your warranty cover?
ChengHao Optoelectronic product is backed by a 1-year limited warranty against manufacturing defects (material or workmanship). Missing/lost or worn out parts are not covered under our warranty.