FAQ to save your precious time!

Q1: Are you a trading company or a manufacturer?
A1: We own a factory ourselves, covering an area of 5,000 square meters, 50 skilled workers with more than 5 years of working experience, monthly output of 500 tons
Q2: What after-sales service your company offers?
1, Your inquiry related to our product & price will be replied within 24hours.
2, More than 20 well-trained & experienced staff are to answer all your inquiries in English and other language.
Q3: What is our advantages?
Decades of experience in aluminum alloy production and processing.
Exported to more than 50 countries and regions around the world
Self-produced and self-sale, mass customization
Q4. How long is your delivery time?
A4: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q5. Can I have a sample order for aluminum profile?
A5: We welcome sample order to test and check quality. we have 100% test before delivery
Q6. What is your terms of payment?
A6: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q7:Do you make customized products based on our design drawings?
A7: Yes, we are a professional aluminum factory with an experienced engineering team more than 10 people, to make custom products according to clients’ drawings.
Q8: Will my drawing be safe after you get it?
A8: Yes, we will not release your design to any third party unless with your permission. And we can sign the NDA before you send the drawing if you need.


Currently our product has been exported to lots of different foreign countries including USA, Canada, Brazil, Germany, UK, UAE, Bahamas, South Africa, Australia, etc.

We always supply reliable quality product with most competitive trade
conditions, warmly welcome to contact with us.

Contact: Yuki Lu
Email: sale02@waycham.com