Provide free training for multiple people in the factory.
According to different models and service difficulties, provide a certain duration of on-site service for domestic free and foreign discounts, and the specific duration is specified in the contract terms.
The warranty period for the engine is based on the manufacturer's specifications. The vibration rod casing and blades are vulnerable parts, with a warranty of 3 months and the rest of the parts for one year.
Free resolution of quality issues during the warranty period, excluding those that are exempt from liability.
Overseas services:
At the request of the customer, we can select a technical and experienced professional service personnel to assist in equipment debugging and guide related work at foreign construction sites.
The overseas service fees will be borne by the customer, while the domestic expenses will be our responsibility, including any related expenses that may arise from the epidemic. The overseas portion includes but is not limited to all expenses incurred during the overseas period, such as international transportation, accommodation, subsidies, and related safety and health insurance. The specific standards for subsidies are related to the service time and number of personnel, and are agreed upon when signing the contract.
Disclaimer scope:
Our company provides quality assurance for products produced or repaired by us, but the following situations are not covered by warranty compensation:
(1) Artificial damage;
(2) Damage caused by non-standard installation construction or improper use;
(3) Damage caused by force majeure factors;
(4) Other damages caused by non product quality reasons;
(5) Although it is due to product quality issues, it has been repaired by a third party without our company's authorization or consent, or the third-party repair plan has not been approved by our company.
