Maintenance and service

• Your products will be 18-month warranty excluding artificial damage.
• You would receive unlimited support via video, phone or email.
• OEM/ODM is supported, MOQ is 200 sets. More modules or functions can be customized as per your requirements.

Service advantages

1. Production equipment

Coolmay, which has 15 years of expertise in automation solutions for various industries, has6000 square meters of production space and 10 production lines, many imported high-end smtplacement equipment and testing equipment, and its monthly output can reach 50,000 units.

2. Certification

Coolmay has passed the ISO9001 quality management system certification and the national high-tech enterprise certification. lts products have obtained a number of utility model patent certificatesand invention patents, and have repeatedly won many awards such as "Technical lnnovationAward" and "Innovative Product Award".

In addition, all Coolmay products have passed CE & RoHS certification.

3. Raw materials and accessories

The raw materials and parts used by Coolmay are the best: the CPU adopts imported 32-bitindustrial-grade chips, the PCB board with three anti-paint protection, the relays and transistorsimported from the United States, and the input and output with photoelectric isolation protection.

FAQ

1) Are you a manufacturer or trade company?
We are manufacturer of PLC,HMI,HMI PLC combo and other industrial products for over 16 years, we have engineers for study & design
and workers for produce and operate etc, we could support you one-stop products and service.
2) Do you have a CE certificate?
Yes for the products we exported, we could offer the CE for your Customs.
3) How long about the delivery?
It depends on the order details, and usually, we could support the delivery within 2-7 working days after payment confirmed.
4) Payment terms:
We accept TT Bank Transfer, Paypal, Credit Card on Alibab, Western Union ect.