double roller grain malt milling machine malt miller used for beer brewing

malt milling machine malt miller used for beer brewing

Shandong Zunhuang Brewing Equipment Co., Ltd. is a privately-owned, small and medium-sized, export-oriented and high-tech enterprise that integrates beer engineering technology research and development, manufacturing, sales and service.

Shandong Zunhuang is committed to technological transformation and project construction of large, medium and small beer project equipment, and provides teaching beer equipment for universities and colleges.

Company products export to the United States, Spain, Canada, Sweden, Denmark, Russia, India, Brazil, and other more than 60 countries and regions around the world.

Enterprise scale

We have a business office in the city center and the factory is located in the neighboring city of Jinan - Jiyang.

Respecting the factory about 18,000 square meters, more than 200 employees. The company is divided into two zones: the manufacturing zone and the office zone. The manufacturing zone includes the assembly plant and the container plant. There are two branch plants, including the mechanical equipment pilot plant and the D-class pressure vessel production plant.

Container factory: 2000 square meters, specialized in manufacturing large container products and large beer equipment

General assembly branch: 2000 square meters, is engaged in the complete set of non-standard product assembly, mating, commissioning services

2, Production facility

Respecting the reform of the production and management system and the change of business philosophy, Zunhuang constantly introduced funds and introduced advanced production technology and advanced production technology from Germany. The original semi-mechanized small workshop-type production and processing enterprises have turned into complete sets of equipment. Design to production, from equipment installation to use, production, and service through-scale large-scale enterprises.

Zunhuang currently has a pressure vessel inspection laboratory, tension laboratories, welding laboratory, high pressure laboratory etc perfect quality control management system.

3, Technology

Zunhuang has long-term and profound foundation cooperation with domestic and overseas scientific research institutions and institutions of higher learning. Training and attracted a number of outstanding scientific researches, production personnel, have accumulated rich technology and material basis for the enterprise, has played a very active role to Zunhuang company technology cooperation and development; and also create a lot of real value wealth for the society.

Zunhuang always adheres to the independent innovation, Every year adhere investment to the research and development proportion is not less than 5%, 2010 year to 2 million investment, investment proportion reaches 6%.

4, After-sale service

1, After-sales service system

Taking the customer demand as the guide, improving customer satisfaction as the goal, the company customer service center will be committed to provide the vast number of users with fast and efficient technical service.

2, Perfect and reasonable after-sales service system

Adhere to the "Customer Focus" principle, establish a set of perfect and reasonable after-sales service system policy according to ISO9001:2000 quality system standards, including “after-sales service standards", "customer satisfaction investigation program" and "after-sales service management detailed rules". Service personnel to the scene carry service in addition to technical data, but also the necessary documents form: “product field operation record", "after-sales service receiving report", "customer satisfaction questionnaire" and "after-sales service personnel work record", after the service customers will in the above four form signed and sealed by confirmed, and back to submit to the service center for statistical analysis and filed for the record.

3, Fast and efficient service team

There is 20 professional technical staff, including 10 engineers, 5 assistant engineers, 5 electrical engineers. At the same time there are many fermentation engineers and equipment installation debugging and maintenance personnel. Service project involves large and medium-sized brewery equipment, small brewery equipment, micro-hotel draft beer equipment, laboratory equipment, yeast equipment, etc. Service throughout Europe and the United States, central Asia, west Asia regions and countries

4, Warranty routine service content

4.1 Technical support service

1) Weekly 7 * 8 hour hotline technical consultation, 400-0053-197

2) 7 * 8 hours a week, the user can send E-mail for technical support, We promise the latest to give response within 24 hours

4.2 Product maintenance service

1) Product warranty period and maintenance policy in accordance with the provisions of the packing box at the product warranty card content execution. The following situations do not belong to guarantee (free of charge) range:

a . Man-made fault caused by disassemble and modification without authorization.

b . Caused fault due to the using environment does not conform to product requirements

c . Due to the force majeure (such as fire, earthquake, lightning, etc.) and cause failure or damage.

d . Cause the fault because do not operate according to the instructions for use.

2) Product warranty period from the date of the user buying machine (based on the invoice date).

3) Product maintenance time: warranty 1 year.

4.3 Product technical service and service commitment

1) Installation services, product free installation debugging service provided by company's product support service system, guarantee that products working normally during the commissioning process in the user's environment, meet user’s product function and performance requirement.

2) Equipment debugging, promise to have full technical responsibility for the normal operation of the supplied equipment in the trial running period.

3) Equipment warranty, bidder guarantees providing supplied product lifelong technical support. During the warranty period, the bidder shall be responsible for the equipment for the free maintenance, and ensure monthly telephone tracking not less than 2 times.

4.4 Warranty maintenance methods

1) Equipment warranty service mode is bidder’s door-to-door service that is the bidders send after-sales service to the user equipment use field maintenance. The resulting all costs are for the bidders.

2) Can't clear whether the hardware malfunction, cooperate equipment use party for inspection and, where necessary, and strive in the response time arrived at the scene to help eliminate problems.

4.5 Technical documents

Provide user manual, electric drawings, mechanical drawings and other technical information’s.

5, Charge service content after the warranty period

Expiring warranty period product maintenance principle: maintenance department will only charge the accessories costs according to the actual damage, and provide 3 months warranty again to the repaired fault position according to the warranty card specified warranty range.

Package&Shiping

1. Ocean shipment,railway shipment,express delivery.

2. No matter flat pack to save shipping cost,or fill with your merchandise into allassembled displays to ship together,all is up to you.

3. And we have our own department to arange the shipments.we ship worldwide dierctly by see,railway or express.we will provide all documents you need to import.

4. We packed the goods to meet the transport distance, shock, rust and anti-handling requirements damaged before shipping, to ensure the safe transport of goods to reach the buyer designated location before it is shipped.

Our Services

Ten provide to service you

1. After-sale Service for the whole life.

2. 24h service for you, solve your urgent problem first time.

3. 3 years warranty for the main products.

4. Free design for your brewery layout for 2D or 3D.

5. Spare parts replacement and repair service provided.

6. Engineer going abroad for installation, debugging and technical training if you need

7. Provide the Form E, CO, etc..others necessary reduce import Tax files for you.

8. To provide update information about brewing equipment technology once we test.

9. Help you send the goods if you have others company order, then send to you together.

10. Door to Door service, if you need any brewing parts.

FAQ

1.Q: Are you a manufacturer?
A: We are the manufacturer of beer brewing equipment for 16 years.

2.Q: Can I have the customized products for myself?
A: Yes,we can design and manufacture as client's requirements.

3.Q: Can you guarantee your quality?
A: All of our products is applied with CE certificate and highly in accordance with GMP. Equipment is made of high quality of SUS304/316. Inspect certificate is available.

4.Q: How about the after sales service?
A: For our after-sale service, we promise all life of technical support to new and old customers.
All of our products is available with 10 years warranty even for spare parts within quality warranty period, our service is free of charge.

Certifications

Internationally recognized: Zunhuang technology has been internationally recognized, and achieved ISO9001: 2008 international quality system certification, import and export EU CE certification; accepted ASME, CE, AS1210 third-party inspection, with import and export rights, the company's products have been in over 30 countries worldwide.