FAQ

Q1: Production Period
A1: The new mold development is 7-15 days
(The specific time is subject to order quantity.)

Q2: Packing
A2: According to customer needs, bulk packaging, or single-package shrink film for packaging, different packaging methods charge different, please contact customer service in detail.
Mold fee: one-time payment before opening the mold.

Q3: payment method
A3: Payment: The agreed amount and payment time on the terms of the contract shall prevail.

Q4: Mode of transport
A4: Customers who can pick up their own logistics and need to arrange logistics can be assisted by our company in handling logistics consignment and freight customers.

Q5: After sales service
A5: When receiving or picking up the goods, please check the goods first, if the items are damaged, or the phenomenon of after-sales service, please contact the customer service at the first time to explain the situation and let the logistics personnel or express delivery proof.

Q6: Is your company a factory or trading company?
A6: we are a very professional factory for producing aluminum profile for curtain rod, track, rail, roller blind, ETC, for 15years already.

Q7: Where is your factory located?
A7: Our factory located in Nanhai, Foshan city, Guangdong province,China.

Q8: Price/quotation will keep in same everyday?
A8: All quotes are valid on the quote date, which is based on the increase in the price of raw aluminum ingots. So please contact us directly to ask for the price of the day.

Q9: How about your packaging?
A9: We can pack according to customers' requirements, so we need to charge extra for packaging.

Q10: How about your quality?
A10: Our quality is more better than others as we are a professional manufacturer with 15 years in producing aluminum profile for curtain rod, track, ETC. and we have QC department and technical department to control quality for our products, so it should be stable and good than your expectation.