1) Is the product original? A: Yes,it is indeed 100% original and authentic, we never sell fake battery, honest is the best policy. 2) Can I have a sample order? A: Yes, but only free samples for our brand cylaid battery, and the freight cost should be on buyer's account. 3) What's your MOQ(minimum order quantity)? A: No limited. Sample order and trail order are accepted. 4) What's your delivery time? A: The cargo will be shipped out within 2-3 working days and 7-15 days to arrive to your hand. 5) How can I place order? A: You can place order on Alibaba directly or contact us by email about your order details. 6) How do you ship the goods? A: Usually by UPS,TNT,DHL,Fedex...(We will choose the best available shiping methods for you always) 7) How can i pay you? A: We accept T/T and Paypal, West Union. 8) How do i take care when your client received defective products? A: replacement. If there are some defective items,we usually credit to our customers or replace in next shipment.