Service network

Our company have a service team with 35 qualified engineers can fly overseas to do the installation and commissioning.

Our Machinery has been keeping good cooperative relationship with customers since our establishing.

The satisfaction of our customers are the pursuit of every member of Tongda,The only way we service in the competitive market is to help our customers to full fill their requirement.

FAQ

Advantages of TONGDA tech teams
1. 800 sets of customized requirements per year enable us to have rich experience across multiple industries.
2. Customize equipment models according to customer product characteristics.
3. Project responsibility system, closed-loop team cooperation between the design team and the process team, adjustment of the team, and joint creation of equipment that users are satisfied with.
4. Engineers can study abroad or participate in technical function training of the industry to master the latest information and technical trends of the industry.
5. Undertake a number of large projects, and has a group of senior technical personnel composed of the construction team, can build cable bridge, installation of a complete set of equipment.

Advantages of TONGDA after-sales team
1. Lifetime free service for the machine.
2. Quick response all day long.
3. Set up domestic service team and international service team.
4. Technicians also master the debugging and maintenance of auxiliary equipment.
5. A free 2-day training course will be provided to customers every year.
6. Special processing equipment to produce after-sales accessories to ensure rapid response to user needs.

Q: How big is your company?
A: our company has 400 employees and A building area of 100,000 square meters. We own land and factories.The company has a registered capital of us $2 million and a long-term business license since 1999.