What should you do if the wood dust keeps going out?

1. Light the wood dust with a small kitchen blowtorch. You need to burn it about 15 minutes (relighting as necessary during those time) to keep a flame going and gently blow it out. Less than 15 minutes it was not enough flame to keep going
2. If the wood dust is damp, a minute or so in the microwave can extract the moisture.
3. During cold smoking, make sure to check the food every hour by lifting the lid. This allows fresh oxygen to enter which will stimulate the smoking process.

3. our customer review :

Unlike the tube shaped smoker this really works easy. I use this for extra smoke for my pellet grill but more importantly I use it for cold smoking as it does not generate heat with the smoke. You merely fill tray valleys with your favorite food grade wood pellets then hold a butane torch at the hole you see in the side for several minutes. After it is lit well the pellets ignite in a domino effect and the smoldering pellets ignite their neighbors as it goes around the pattern of the three valleys in the tray. Follow the instructions enclosed and you will be very happy with the results. Strong recommendation for a good device.

-------Mr Luis

The smoke generator works perfectly. The burnup is uniform, the device is compact, very flexible in use and reasonably well processed. The good ventilation through the grid wire ensures a constant and continuous amount of smoke. Am thrilled!

---------Miss Daisy

I have been using the brand for three months and I am absolutely satisfied. Stable construction, clean workmanship and the smoking result fits.

---------Mr, Nirmal

Burns consistently and evenly. ---------Mr. Peter

Good value for money, everything was okay. ----------Mr.Tom

Delivered quickly and well packaged, small size (fits in everywhere) . ------Mr. Karrar

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!

NOTE- Please ensure that this unit is not used indoors, it can create concentrations of carbon monoxide which is odourless and can be deadly if inhaled. Use in a well-ventilated area out of wind and rain. Always remove the tea-light candle used to light the cold smoke generator once the dust has begun smouldering, the candle must be removed before inserting the generator into your chamber.