FAQ:
Q: Are you a factory or trading company?
A: We are an manufacture and trade integration company.
Q: Where is your factory and how can we visit you?
A: We are located in Dongguan,near Guangzhou and Shenzhen,only 1hour from airport.
Q: What's your product range?
A: Suitable for counting and packing of various hardware,plastic, and electronic components.
Q: What's the service and guarantee can you offer?
A: One year guarantee for main parts and replacement of machine, free technical support for lifelong.
Q: Why we should choose your company?
A: We are professional in counting and packing machines for 7 years, we have lots of customer case and solutions for different product lines.
After-Sales Service: - 24/7 Hotline: Our hotline is accessible around the clock. You can call us at any time when problems occur, and our staff will guide you through initial troubleshooting steps.
- Warranty Coverage: All our products come with a one - year warranty. During this period, any defects due to quality issues will be repaired or replaced free of charge.
- Remote Diagnosis: Using advanced remote - control technology, our technicians can diagnose most software - related problems remotely. This helps to solve issues quickly without waiting for an on - site visit.
- Service Record Keeping: We keep detailed service records for each customer. This allows us to provide personalized service and better track the performance of your equipment over time.
Remark: Please talk with our sales-person to confirm the final price.