PARALLEL PANELS TO THE NET

F . Q . A

1.What is your warranty period?
Normally, the warranty period is 1 year or 1000 running hours whichever comes first.
For some special projects, the warranty period can be extended. It's negotiable.
2.Do you offer Aftersales Service?
Yes, most of our products like Cummins, Perkins, Deutz power generators enjoy the global warranty service. And the alternator we use like Stamford, marathon also enjoy the global warranty service.
If you need special technical support, welcome to negotiate with us.
3. Do you offer OEM service?
Yes, OEM is available.
4.What is your payment terms?
A. 30%T/T in advance, and balance before shipment.
B. 100% L/C at sight.
5.What is your delivery time?
Normally within 10-25 working days.

QUALITY CONTROL & WARRANTY

All generator sets should go through the rigorous testing before being released to the market place, including 50% load, 75% load, 100% load , 110% load and all protection functions (overspeed stop, high water temperature, low oil pressure and battery charging fail)
Our factory warrants that the gensets will be free from defects in materials and workmanship for a period of one year from the date of shipment or 1200 hours, whichever comes first. If the product proves defective during the warranty period,our factory, at its option, will:
(1) repair the product by means of telephone support or depot service at no charge for parts or labor,
(2) provide the new spare parts to replace the broken one for maintenance.

PACKAGING & SHIPMENT

1.LCL shippment: we apply plywood case packing which is durable for ocean transport.
2.FCL shippment: we use PE film which is lighter and cost-saving for packing inside the container, and use steel wires to fix the generators in the container.