FAQ

Q: I don’t have any design,can you help on the design?
Yes,of course we can offer professional design with over 10 years experience,

Q: Are your design really free of charge?
Definitely, Free design.

Q: Do you have MOQ?
The Moq is 3000pcs, we can also produce the quantity as you need.
even if you need a sticker with your custom logo, that’s also ok.

Q: Can we get some samples before order?
Yes,similar sample is available and it can be sent to you free charges,but pls help to bear the shipping cost.

Q: Which format file do you need?
You can send the artwork in AI, PSD, EPS, CDR, PDF, TIFP, JPG, NG etc. We will check and revise it according to the printing requirements and send back to you for approval before production

Q: How long can I get my products?
Normally the production time is 5-10 days after artwork confirmed.
For custom sample is 3-5 days,for production is 5-10 days.
It depends on the quantity and produce art due to the artwork.
We are 100% manufacturer and can start production immediately once you order it, also can control the time besides the quality.
We will ship in the fastest way---express courier, normally 3-5days from our factory to your hand

Q: Can I receive the product without any problem?
If all your shipping details with no problem,normally you will receive the products safety.
You can receive the products safety with the correct shipping details.
If the products losted with our problem, we will make the order free.

Q: What is the package?
Dimesion: no big than XX to ensure pass the custom sucessful
Features: OPP bag packed in a strong carton, waterproof.

Q: How can we place the order?
From prepress designing and calibration, label printing, to the final distribution, our service team will guide you throughout the process as above picture