1. Guidance service: We could guide on line if customers have any problems about the installation and usage.

For large project, we provide your engineer one week free training, or if the customer could bear the relevant cost,

our engineer also could go to customer’s country for on-site guidance.

2. Maintenance terms: In the Maintenance period, free of all maintenance charges.

Under normal use and storage, our company will be responsible for the equipments.

3. Warranty period: 2 years after the product shipment.

4. Maintenance principles: reply the problems in time, solve problems as soon as possible and ensure the use.

If there is any failure in the led display screen quality, our company would maintain and change the components for free.

After Maintenance period, only charge the material costs fees free of manual work fees.

After-Sales service:

1. Complaint respond period not exceed 6 hours; maintenance guidance and problem solutions

supplied in 12 hours.

2. Free technician training.
3. Warranty:12 to 24 months, based on the customers requirements.
4. Full set of documents free of charge, which including installation guidance, software operation

manual, easy maintenance manual and control system software CD and so on.

FAQ:

Q1. What is your terms of payment?

A1: T/T or Western Union 30% as deposit, and 70% before delivery.

We would show you some photos of the products before you pay the balance.

Q2. Do you provide the LED display samples for test? Is it free or extra?

A2: We could supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q3. How long will it take to deliver goods?

A3: We would start preparing goods when we get your bank slip. The package will be shipped out in 1-2 working

days after we get your payment.

Indoor led display screen rental for stage background