FAQ

1. Could you introduce your company and products?

Shenzhen Electron Technology CO., LTD. was founded in 2008. It covers an area of 10000 square meters, which has more than 300 employees. Our main products include android tablet, digital signage, advertising machine and android all in one. We have plenty experience and 13 years history of development, design, production and management in the field of digital signage. The daily output of our factory has achieved 5000pcs. Furthermore, the anual production capacity reaches to 1,500,000pcs. Our products are exported to over 30 countries and regions. Most of our products have got ISO9001 & ISO45001 & OHSA18001 & IECQ QC 080000 quality management system certifications. For more product information, please contact our sales manager online.

2. What is the MOQ on your product?

We can supply 1 unit for a sample order. There is a small quantity in stock. If you need a discount for bulk orders, please feel free to contact our online sales manager.

3. What payment method does your company accept?

We accept most payment methods and give preference to wire transfer.

4. What is your modes of transportation in logistics? What’s the delivery charge and delivery date?

Our mode of transportation mainly include express, sea and air shipments, and the delivery charge is calculated based on your address and the product quantity. All products can be delivered within 7-10 days if we have stock. If you have any customization requirements, please contact us for confirmation. Our strong R&D team can meet your special needs in time.

5. What is your products warranty and your after-sales service?

Our company is a certified national high-tech enterprise. Our products have passed ISO9001 quality management system certification, China Compulsory Certification(CCC), FCC, CE, RoHS, HDMI and other certifications, and have been consistently praised by our customers. The warranty period is one year. Our company supports online after-sales service to response your questions in time and help you solve the problem as soon as possible.

6. Could you customize the product for me?

Our company supports a customized LOGO, SDK and PCBA, and also offers pre-installation services. If you are interested in customizing more items, please contact our sales manager.

7. What is your product packaging solution? Is it reliable?

The package is a reliable packaging contains the quality product which has passed inspections and drop test. We guarantee to deliver your goods in good condition.