✔ Emergency Communication – Allows passengers to call for help when the elevator stops unexpectedly.
✔ Auto-Dial & Manual Call – Can connect to a monitoring center, security desk, or maintenance team.
✔ Noise Cancellation – Ensures clear voice transmission even in noisy environments.
✔ Battery Backup – Operates during power outages (typically 24V DC backup).
Voltage Input: 24V DC or 110V AC (varies by installation).
Communication Protocol: Supports analog/POTS (Plain Old Telephone Service) or IP-based VoIP (in newer models).
Microphone & Speaker: High-sensitivity components for clear audio.
Housing Material: Flame-retardant ABS plastic or metal casing.
Compliance: Meets EN 81-20/50, ASME A17.1, and local elevator safety codes.
Used in XIZI OTIS elevators, but may also be compatible with other Otis-branded systems.
Typically installed in the elevator car operating panel or ceiling unit.
Commercial high-rise buildings
Residential apartments
Hospital & healthcare elevators (where emergency communication is critical)
No response from intercom → Check power supply & wiring.
Poor audio quality → Inspect microphone/speaker connections.
Failure to auto-dial → Verify phone line/VoIP settings.
Ensure compatibility with the elevator control system (consult XIZI OTIS documentation).
Some models may require programming after installation.