FAQ:

Q: Are you a factory or a trading company?

A: We are professional testing equipment manufacturer.

Q: When can I get the price?

A: Usually we quote within 12 hours after we get your enquiry. You can also place an order directly on the product page.

Q: What are your Delivery terms?

A: We accept EXW, FOB, CFR, CIF, CPT, you can choose convenient and cost-effective.

Q: What is the payement terms?

A: T/T bank transfer,L/C,western union,we suggest your side to pay online of alibababy credit card,and trade assurance.

Q: What about the after-sale service?

A: Guaraantee period is 12 months,after the warranty,we also provide life-long paidrepair or service.

Q: What about the delivery date?

A: Usually we offer 1-2 weeks after order confirmed and payment received,and we can also accept urgent order for prompt shipment.

Q: What about the transportation?

A: It depends on your requirement.We can delivery by air to your airport, or by sea to your seaport, ordelivery to your office address by express courier, and we also accept to cooperate with your ship agentor forwarder.

Q: What about the package?

A: Usually we offer wooden cases, or multilayer carton boxes inner with plastic filmwrapped, or customized foam or aluminum suitcase, we will offer package pictures for customer referencebefore delivery out the goods.

Q: What about the M.O.Q?

A: Usually we do not have M.O.Q, we can offer even only 1 unit, while, you are welcome to order in bulk, andwe are quite pleasure to offer pleasant outstanding discount.

Q: What about the power supply?

A: Usually we offer 110V/50HZ, and we can also convert the power suooly to meet your local power supply, kindly contact us for confirmation.

Q: Are your operation keypad, interface, software and manual in English version?

A: Yes, its operation keypad, interface,software and manual in English version if you need other languages,kindly contact us for confirmation.

Q: Can you offer quality certification?

A: Yes, we can offer quality certification issued by our lab free of charge, or issued by third-party international inspection Organization with extra charge please cantact us for confirmation.

Q: Can you do the calibration and installation before handover the goods?

A: Yes, we do installation, checking and calibration works before packed and handover the goods. Customer can do tests directly only after some simply installation.