FAQ

Q: Do you have after sales service?

A: Yes, we are happy to give advice and we also have skilled technicians available, We need your machines running in order to keep your business booming.

Q: Once we've bought a Roofing Panel Roll Forming Machine from you, are you able to supply us with raw material?

A: We can assist you in finding the appropriate materials to suit your machine

Q: Do you sell only standard machines?

A: No, most of our machines are built according to customers specifications, using top brand name components.

Q: What size decoiler can you supply us with?

A: From 5-ton decoiler to a 25-ton motorized hydraulic decoiler

Q: Do you have a warranty on your machines?

A: One year warranty and lifelong technical support.

Q: What sales terms do you have?

A: Terms mutually agreed on and we do accept Letter of Credit by pre arrangement.

Q: Do you have instruction manuals?

A: We provide you with instruction manuals, electricity layouts, civil requirements, and machine drawings

Q: Once a machine arrives at our factory what happens then?

A: We will send you a highly skilled technician or engineer that will install your machine, with training for your staff if required at a separate fee.

Q: My current machine rollers need to be replaced. Would you be able to assist me?

A: Yes. Send us your profile and specifications then we will manufacture the rollers for you

Q: What kind of control system do you use on your machines?

A: Delta, Panasonic,Schneider, Siemens, and Mitsubishi etc.

Q: What is your delivery time?

A: Depending on the type of machine, duration of 25 days to 65 days from date of order.

Q: Do we receive any updates while machine is in the manufacturing process?

A: Yes.Regular updates on progress will be sent to you