Standard 96 inches billiard game table with converson table tennis top and cue rack

Sales Team

We have a professional sales team. They have very good language and communication skills and are exceptionally friendly. They are proficient in product knowledge and understand product development. They can quickly answer customer’s questions and efficiently record the details of their request and accurately convey to our manufacturer. They have the ability to offer good advice to customers on product development and product recommendations.

Product Development

The R&D department is the core of our current and future successful products. They shoulder the heavy responsibility of researching and developing new products and perfecting them. We are committed to this and invest from our annual revenue to ensure we are the innovative leaders in our markets.

Quality Control

Our QC department is responsible for implementing our plan of quality control and makes certain that product’s manufacturing is of the highest standard of quality. They implement and review the quality management work and planning. We ensure the raw materials and finished products pass the inspection quality standard and record all the analysis from the collected quality data.

Addressing customer’s concerns, the QC department supports our goal to improve product quality, address abnormalities and acts fast to make improvement measures. Sticking to the principle that unqualified raw materials are not put into production, unqualified semi-finished products do not reach circulation, and unqualified products are not to leave the factory.

After-Sale Service

Customers are the assets of every business. We do our best to do everything to reach our goal of 100% customer satisfaction. So, we pay great attention to the after-sale service:

1. We are proactive to keep communicating with customers.

2. We provide a convenient way for customers to give us feedback.

3. We constantly carry forward the advantages of our products.

4. If our products have defects, we take responsibility and act swiftly to address.

5. We enhance quality control and firmly put an end to the same problem from recurring needlessly.