Shandong Kangbo Energy Technology Co., Ltd

Shandong Kangbo Energy Technology Co., Ltd

In the fiercely competitive diesel generator market, Kangbo has emerged with its excellent product quality and complete service system, and is dedicated to creating a safe and efficient power solution for users.
In terms of after-sales, its independent customer service department provides a "protective umbrella" for quality assurance. During the warranty period, the company will repair all faults caused by manufacturing defects; but damage caused by wearing parts, daily consumables, and improper human operation and maintenance are excluded, which not only makes the guarantee accurate and powerful, but also encourages users to use the machine in a standardized manner and extend its life.
Pre-sales service is very considerate. The professional team will do load capacity analysis for free, customize the unit plan according to the actual situation of the project, and avoid improper selection. All-round technical consultation is available at any time to help users make scientific decisions from performance parameters to application points. In terms of machine room planning, site selection, layout, ventilation and heat dissipation, sound insulation and noise reduction are fully guided, and installation planning is also detailed to infrastructure, hoisting, and pipeline connection to ensure smooth installation. There is also free training, which can be selected on-site or at a training center. The course is customized according to the type of unit, combining theory and practice, so that users can master operation and maintenance skills and respond to emergencies calmly.
After-sales response is fast, and computer archives are used to achieve fine after-sales management. There is a nationwide warranty and a full service network coverage. When a problem occurs, professionals will set out immediately, bringing tools and equipment to quickly check the fault and repair the unit. They will also answer questions and give optimization suggestions to improve operating efficiency. Kangbo is always customer-centric, with one-stop service to escort the whole process. Choosing it means choosing peace of mind power protection.