If you face any problems in future during testing process we promise we will give you a reply within 48 hours and solution provide within 3 working days. We can offer operation video and English operation muanual. We can provide video-conference. If customers require on-site service, the transport and travel expense shall be borne by customer.

1. Pre-service
24 Hours online service for your consult.
Help choose right model,and a series of service,person,advise.

2. Middle service
--Give you best offer
--Provide discount for many sets order
--Do customer's request:
--Choose payment term you convienent.
--Promptly production and delivery,inform you in time.
--Can provide invoice value as you like to decrease your tax.

3. After sale service
--1 year warranty service and all life maintenance.
--Technical Egineer are avalible for oversea trainning.
--Free change for some parts
--Remote control technical consult
--Free installation DVD
--Maintenance plan

4.Commitment
We will sign a letter of commitment while we sign the contract, which will improve your confidence to us.

5.Good Packaging
Good Packaging: Simulation Animatronic Customer Triceratops are covered with air bubble film before put them into the wooden case, which not only has good shock absorption, impact resistance, heat sealing and also has the advantages of nontoxic, odorless, moisture corrosion, good transparency etc.

Packaging and Delivery
1. Aluminium box and carton box, careful and tight package, make sure the package is intact.
2. The package will be shipped by DHL/Fedex/TNT/EMS/UPS/China post/EF-Express/Special line, as you have chose in the order.
3. The shipping time is different, it depends on the distance bewteen us. At usual, exclude the preparing time, the goods would be sent to you in 10days.