1.Are vou trading companv or manufacturer ? A:We are a manufacturing and trading combo.

2.How to quickly and accurately buy products what lneeded?

A:Provide the original parts number to us to check

3.lfI don't know the part number,what shouldI do?

A:Please send us size and pictures of old products.

4.What is the warranty of the products?

A:The warranty is 6/12 Months based on the specific product.

5.How long is your delivery time?

A:The normal delivery time is 3-5 days for stock sproductsafter getting payment. lf not in stock, we will inform you thetime requlred

6.How can I do if there is something wrong with theitems?

A:Please provide pictures show to us what it is wronghere.lf confrimed after we recheck, will offer new correctproduct free.

7:Can I have my brand on the products?

A:Of course you can.

8.How about your quality?

A:have confidence to supply good products to our foreigncustomers.

9.How long has your company run in excavator finaldrive fields?

A:Over 25 years

10.Is your company accept customization?

A:We could accept OEM depends on quantity

11.What ls Our Main Appliion?

A:Excavator

12.What's your erms of packing?

A:Generally,we pack our goods in wooden box.Please letme know if you have any special requirements for packing

13.How about Payment?

A:30% of total payment before production, 70% balanceoefore shipment.

14.What is your main products?

A:We specialize in spare parts for excavator,including finadrive, swing drive, spare parts for gearbox, motor assy, hy-draulic pump and hydraulic parts.

15.Which shipping term you can supply?

A:By sea,air or by express ( DHL,Fedex,TNT,UPSEMS)

16.What payment method do you accept?

A:We can accept pavment by T/T.Trade assurancePaypal,Western Union

17.What can I get the price?

A:We usually quote within 24 hours after we get your inqui-ry.lf you are very urgent to get the price, please tell us inyour email so that we will regard you inquiry priority.

18.What is your term of delivery?

A:We accept EXW.FOB Shenzhen or FOB GuangzhouYou can choosethe one which is the most convenient orcost effective for you.

19.What is your MOQ?

A:Small order and sample order are acceptable

20.Do you have any After-Sales service?

A:Yes!Our