Q1: What is our warranty?
A1: Our warranty is 12 months.
Q2: How about the delivery time?
A2: The delivery time is 15 days after receipt of deposit and confirmation of all designs under normal conditions.
Q3: How can we guarantee quality?
A3: We guarantee quality by providing a pre-production sample before mass production and conducting a final inspection before shipment.
Q4: Why should we choose you?
A4:
① 100% Product Quality Protection; 100% On-Time Shipment Protection; 100% Inspection Before Shipment. ② Rich experience in design and production of stainless steel commercial kitchen equipment. ③ One-to-one VIP customer service to save your time and cost. ④ 24-hour service available. ⑤ Customer satisfaction is our bounden duty. We will prepare spare parts to prevent product damage. After-sales problems will be responded to within 1 hour and solutions will be provided within 24 hours. ⑥ Professional Production and Quality Control System with 3C Certification, ensuring compliance with China's mandatory safety and quality standards.
Q5: We’d like to print our Logo on the products, can you make it? A5: Yes, we provide OEM services that include logo printing.
Q6: Can I get a discount when buying your goods?
A6: The price depends on the quantity. We will automatically apply discounts for our customers based on the volume of the order.