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Product Description:

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FAQ:

Q: Are you a manufacturer or trading company.

A: We are manufacturer with 3 factories located in WENZHOU, ZHEJIANG, China (one for CNC machining, one for aluminum extrusion, and one for anodizing. The total area is 6,000 square meters. Welcome to visit our factory!

Q: If I want to develop my design, can you customize my design? Can you make it just for us and not show it to anyone else?

Yes, we have our own R&D department and provide OEM and ODM services. Won't show it to others.

Q: Can you accept small orders?

Answer: Yes, it is the first time for us to accept trial orders, which is the beginning of business and our long-term cooperation in the future.

Q: How can I get a quote? When can I get a quote?

A: Quotes will be provided within 24 hours. If you tell the size, quantity, special requirements, it will be more efficient and faster.

Q: Can you make a sample for me?

A: Yes, samples can be arranged for your approval, but we do not pay the shipping cost.

Q: Can you print a logo on my product or the packaging of my product?

A: Yes, we can.

Q: What is your delivery time?

A: It depends on the order quantity. The delivery time for normal products without any logo is 10~20 days. Complex products take about 20~30 days.

Q: Which shipping method to choose?

Answer: We support self-pickup, air transportation, sea transportation or other methods.

Q: How can we know the quality before buying?

A: We can send samples to you for checking. Customers can also appoint some agents to check the mass production quality of our factory to ensure quality.

Q: What should we do if the goods received have some quality problems?

Answer: All goods are inspected during assembly and packaging, and there are very few chances of getting defective products. If there are some quality problems, such as finish problems, damage problems, please take some photos to prove it. After we verify the problem, we will provide you with after-sales service.

Q: What are the payment terms?

A: Our most common ways are Alibaba online, credit card, wire transfer, Paypal.

Q: What is the price term?

Answer: EXW/FOB/CNF/CIF/DDU/DDP depends on customer's requirements.