FAQ:

1. Are you a manufacturer?

Yes. We are a professional pos system and payment kiosk hardware manufacturer based in Shenzhen, China.

2. Can I get some samples? Are they free?

Of course, you can get sample for testing before bulk order, but samples are not free.

3. What are your payment terms?

We accept T/T,Trade Assurance Order or Paypal payment terms.You can choose the payment terms which convenient to you.

4. What about the warranty time?

We provide 1 year warranty for all our product .

5. Can I have my own logo on the products, do you offer product OEM?

Yes! We can put your logo on the product and we do OEM for customers. But it requires a certain quantity and the cost need to be

added separately.

6. What kind of certificate you have?

CE, FCC and RoHS as standard.Some products approved EMv&PCI,CB,CCC certificates.

7. What about the after-sale service?

We provide full technical support on our products, if there is a machine doesn’t work,a free parts will be sent to you by free to replace,if it still not working, we will send you a new one.

Professional Customized Services

* We solemnly promise that the products are 100% official genuine quality assurance!
* Multiple inspection procedures, rigorous packaging and full escort!
* Strict cost control and large- scale production make the price of products more competitive and pursue high cost perfmance!
* Humanized professional design, while providing standard solution, can also be customized according to the individual needs of customers.

Professional customization, customized appearance, color and function modules can be added according to customers personalized needs.

About us

Herong Intelligent Equipment Co., Ltd. is a professional manufacturer integrating R&D, production, assembly, sales and service. Herong was established in 2016 and is located in Dongguan City, Guangdong Province, China.
We are proficient in various types of plastic molds and CNC hardware processing. We also specialize in vending machines, ATM/VTM machines, self-service kiosks, all other functional kiosks and their parts. Our factory has advanced mold and injection molding equipment, and has set up its own CNC machining center, which can perfectly undertake ATM accessories, auto accessories, household appliances, daily necessities, electronic products, medical equipment and other projects. We have professional equipment such as CNC punching machine, bending machine, laser cutting machine, spraying line, dust free workshop and all other related equipment. We can provide ODM/OEM service for customers. All the products we offer are certified by ISO9001, SGS, RoHs, CE, FCC, etc. For logistics, we can choose DHL, UPS, FedEx, sea or air, etc., it is up to our customers.
By continuously improving product quality and providing excellent service, we have maintained a good cooperative relationship with customers in more than 130 countries around the world.