FAQ

Q1. Are you a manufacturer?
Yes, we are a high-tech enterprise which with 15 years experience in developing and manufacturing various laboratory equipments.

Q2. What is your packaging terms?
Usually, we package our products in color boxes and brown cartons. Provide a reasonable minimum order quantity of OEM services. If you have a legally registered patent, we can package the item into your brand box after receiving your authorization. The cost depends on the quantity.

Q3.What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. If you need additional terms, please discuss with our sales staff.

Q4. What is your shipping terms?
EXW. FOB. If you need additional terms, please discuss with our sales staff.

Q5. How is your delivery time?
In general, the number of 100 sets or less is only 2-10 working days. The exact delivery time depends on the model of the
material, the stock of the material and the quantity of the order.

Q6. What is your sample policy?
We do not have a minimum order quantity for sample orders. And the sample order can enjoy the fastest lead time only one day after receiving the payment.

Q7. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.

Q8. Do you test all the goods before delivery?
Yes, we performed 100% testing before delivery and all products were tested for at least 48 hours to ensure good quality.

Q9. How do you make our business a long-term and good relationship?
1. We maintain good quality and competitive prices to ensure customer benefits;
2. We respect each customer as our friend, we do business in good faith, make friends with them. No matter where they come from.