Perfect after-sales service system and all-round service network are the guarantee of ZOOMLINE to provide quality services. We company promotes product sales, technical service, hotline, promotion and after-sales service mainly by customer service department as complementary platform and by all levels service personnel of dealer.

ZOOMLINE Machinery adheres to service concept "everything for customers, creating value for customers, makes customers" demand as focus and achieves "exceed customer expectations, and beyond the industry standard" service goals with first-class speed, skills and attitude.
We guarantee to provide technical support to users in the whole working life of the ZOOMLINE equipment.

FAQ

Q1: Are you trading Company or Factory?

We are factory. We have been engaged in the production of asphalt machine for more than 30 years.

Q2: How to use this asphalt mixing plant?

As a professional asphalt mixing plant manufacturer,we have many professional engineers, they will go to clients' site for guiding the installation and test-running;also can teach you how to use the mixing plant properly.

Q3: Can you sent me some spare parts freely?

Generally speaking,we usually sent customers the wearing parts when shipping the product, but if you have a large order,we will consider to sent you some spare parts freely

Q4: What is the delivery time?

Usually can deliver within 35-40 work days

Q5: What is your payment method?

A: 30% of total price should be paid by T/T as down payment; 70% balance payment should be paid by T/T before delivery. We also support L/C, Western Union

Q6: Do you provide after-sale service?

Yes. The warranty period of our machines is one year, and we have a professional after-sale service team to promptly and thoroughly solve your problems.