Our Service and Mission:

EliteLED has a perfect service system, including pre-sale service, in-sale service and after-sale service. To provide high quality service for our customers, we train every salesman with necessary product maintenance knowledge and organized a Technology Supporting Department with a group of excellent and professional engineers. Any problem you can contact us at any time you like.

Trade Terms:

1. Payment: T/T ,ususally 30% prepayment before production, 70% balance to be paid before delivering,it also change according to total quantity

2. Production lead time less 20 sqm: 8-15days, more than 50 sqm:30days

3. Sample can be deliveried within 3days

4. Shipping port: Shenzhen, Mainland China

5. Discounts are offered based on order quantities

6. MOQ:1 sqm/1pcs

1. What about the warranty?

We have two years warranty, spare parts such as led module, control card, power supply are damaged not caused of artificial damaged, then it's free maintenance and ship back new ones for replacement.

2. How about the quality?

Our led products must be aging at least 48 hours before shipping, from purchasing raw materials to ship, each process has strict quality control systems to ensure led display with good quality.

3. Can you offer a technical support?

We provide free training for our customer, teach the client how to set up screens, make configuration of parameters, broadcast the videos through Novastar and colorlight or Linsn control systems, our engineer can directly teach you how to operate. We're innovative high-end led display with over 10 years manufacturing experience, and we believe you can get a professional solution and best service from us. If any question, you are welcome to contact us! We're happy to serve you.