About Us:

EliteLED is a professional manufacturer of LED Video walls ,outdoor indoor LED Display Screen, LED Panel in Shenzhen, China with led display exported to more than 100 countries and regions, passed CE,ROHS FC Certifications. If you are considering LED go with the known leader of LED display suppliers, you are welcome to contact us, we will not let you down.

To provide high quality service for our customers, we train every salesman with necessary product maintenance knowledge and organized a Technology Supporting Department with a group of excellent and professional engineers. Any problem you can contact us at any time you like.

Our Service:

1. Warranty is for 2 years: During the warranty period, we will maintain and replace the defect components for free if there is any quality problem due to us. After 2 years, we will charge the material and freight cost.

2. Free Training: You can send your engineers to our factory for free of charge training, which includes the software, operation, installation, adjustment, basic repairing, etc.

3. Technical Support: All operation manuals, software, CAD drawings of the steel structure and instruction of installing the cabinets can be provided for free. Online technical support by remote control is also available. If needed, we can send engineers to your country to instruct and help the installation.

4. If you need, we can send our engineer to guide the installation for you. But the relevant cost should be paid by your company such hotel, food, round trip ticket.

FAQ:

1. Training after order

After the order is placed, a processional training will be offered, including software use, operate safety, maintain equipment

2. Installation and debugging

Wecould send professionals to conduct on site installation and debugging in strict accordance with the requirements of the schemes and original manual.

3. Warranty

Warranty: 3 years warranty, lifetime maintenance

Equip with free spare parts. The first 2 years after shipment, we will be responsible for free maintenance if any problem caused by quality itself. While you should take the cost of the freight to us. After 2 years, service is still available, but would charge for labor, material and freight cost that generates.

4. Maintenance

Maintenance principles: response in time, solve problems asap and ensure the use.

Maintenance period: In the maintenance period of the led display body, free of all maintenance charges

After maintenance period, only charge the material cost and labor cost.