Delivery Time

Generally 5-30 days after deposit arrived our company account

a: for small model we have small qty finish machine in stock supply available

b: for big model we have machine raw materials in stock, delivery time also can be quick

The final exactly delivery time based on your model and working voltage request, also depend on workshop existing orders

Payment Term

For amount above 10,000USD, 30% deposit, 70% balance

For amount below 10,000USD, 40% deposit, 70% balance,

We support client personal check finish machine, third party agent test the finish machine, we can also make finish machine cutting test and take video for client check to confirm the finish machine condition

Installation

a. Almost whole set machine delivery out, very simple for clients to install by themselves and we also offer installation drawing

b. If necessary we also support abroad installation and training your workers

Guarantee

Our guarantee period is 12 months after the machine arrived. Within the guarantee period the broken parts (excluding quick-wear parts) can be exchanged with our new parts if it is not caused by human factors, Beyond the guarantee period the broken parts dispatched are charged at cost price

Pre-Sale Service

a: Offer consultation service&suggestion

b: Sample testing support.

C: Support View our Factory (offer invitation letter,hotel recommendation&flight suggestion,pick up service)

After-Sale Service

a: We offer life long technical support for free ,and we solve all after sale question inquiry within 12 hours lastest. ( we can offer instant service if we're in same time zone)

b: We have regular return visit for all old clients. For new clients , we contact them every week for feedback , if they keep slience we will contact every one / two months for feedback

c: We engineer support machine oversea install, training your workers, and big problems solve

d: Any spare parts or wearing parts, you can get from us in cost price, guarantee the machine long lifespan