1).Are you factory or foreign trade company? A:We are factory and we do trading too, we will provide you with the most competitive goods and price. 2).Can you offer free sample or not ? A:We can offer our existing items free with freight collect , if you need customized design or logo , we will charge some logo plate-making fee . 3).Is the pump be included in the package? A. Generally the pump not be included. We supply the pump. If you need, we could pack the pump with the ball. 4).How to ship the balls, inflated or deflated? A.Deflated ship the balls to save the freight and package charge. Example: 9inch ball, 1x20’GP: Deflated could load 46800pcs, inflated only could load 2600pcs. 5). Could we add the LED light into the balls? A.Yes, all the balls could add LED light. 6).What’s your major market and Country? A: Europe, North America, Australia, Asia. Like The United States, Canada, the United Kingdom, the Netherlands, Germany, Italy, Greece, Russia, Australia, Japan, South Korea etc. In the future, we will cooperate with customers in more uncharted countries.