Our services

Warranty:

We guarantee all our displays, modules, parts for two full years. During this time, we will replace or amend all our goods for free if there is something wrong with them. We provide lifetime maintenance and charge only for the raw materials. We provide technology training for free, which contains the operation and maintenance training of the LED screens in the factory. We also provide the operation manual, software, test report and so on. Any associated CAD drawing on how to fix up the display and some other expert suggestion will be provided.

Technology Training:

1. We provide the technology training for free, which contains the operation training and maintenance training in the factory.

2. We will send our engineers to your country by negotiation.

Documents and Certification:

1. We provide the operation manual, software, test report and so on.

2. We can also provide all kinds of certification such as CE, UL and so on.

CAD Drawing and Fixing:

1. We provide CAD drawing on how to fix up the display for free and some other expert suggestion.

2. We will send our engineers to your place if we are expected after our negotiation.

Additional service:

We provide you the forwarding information, and some other information ,such as flight box, structure information for your reference for free.

FAQ

Q1. How to arrange payment?

Our payment terms in usually is T/T payment,for sample and small order,Western union,Paypal or Moneygram also be acceptable

Q2. What is our warranty?

Our warranty from 5year to 1year basis on different type led screen,In usually every screen we will ready more extra led screen moduless as spare modules,if some modules happen fails,you can replace the fail modules by our spare modules,When all the spare modules use out,You can send back these modules to us for repair,and we will send to you after repair and testing&aging well

Q3. How to be our distributor?

To be our distributor,We can share our profit together with you in every year,Also we can send our engieer or sales to your compay to support your business,also for led screen after-service,We will together with you to the after-service in the whole led screen life time

Q4. How to maintence led screen?

In usually every year to maintence led screen one time,clear the led mask,checking the cables connection,if any led screen modules fail,you can replace it with our spare modules

Q5. How to select led type?

In usually,

For indoor stage will be select indoor die casting P2.5 P3 P4 P5 P6,P3.91 P4.81 P6.25

For outdoor stage will be select P4.81 P6.25 P6 P8 P10

For fixed installed led screen, can select P3 P4 P5 P6 P7.62 P10

For outdoor fixed installation,if it is not directly to sun,can select outdoor SMDP6 P8 P10,DIP P10 P12

if directly to sun,can select outdoor SMD P8, DIP P10

For big size led screen can select DIP P10 P12 P16 or P20

Also we have researched outdoor high resolution DIP 3in1: P4 P5 P6 P8 P10,there are good for high resolution led screen