Q1: Are you trading company or manufacturer?
A: We are factory. Welcome to visit us any time.

Q2: What kind of certificate do you have for international market?
A:We have NSF, CE .

Q3: Does the voltage can be changed for different country?
A: Yes, we can customize based on your needs.

Q4: Does the machine can fit to different country currency?
A: Payment system is customized based on local market need.

Q5: How long is your delivery time?
A: Generally it is 45 days, if the good need to be customized, then it is according to the specific needs and quantity.

Q6: How we handle the machine malfunctions or require fixes/technical support during the warranty period?
A: We offer free training for 5-7 days, mostly daily problem can be handled. Free change of spare part if the problem caused from our machine..

Q7: How frequently in a day does the machine need to be cleaned? How long on average does it take a worker to clean the machine once?
A: Once a day, 20-30 mins is enough

Q8: Can the software be load at computer, mobile and Ipad?
A: Yeah, it can. It is free and update from time to time.

Q9: Does the supplier can make different design of sticker?
A: Yes, we can print your design.

Q10: What kind of package of machine for export? How much it charged?
A: Free charge three-ply board export standard packing, free of fumigation, avoiding damage problem from long-distance shipping.

Q11: What's your working time?
A: 8.30 am ~17.30 Pm, Monday- Saturday Wechat/WhatsApp: +86 13432582312, Contact person: Senia Wong

Q12: When can I get the price?
A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us
in your email so that we will regard your inquiry priority.