Application

About the Transportation&Delivery

1. Shippment to USA:By sea+Express(DDP,Tax free)
ETD:5-8 days
ETA:25-35 days after sailing(This is the delivery time for most orders. Please wait patiently or contact us online)
The tracking will be updated after pick up by local express.Usually it will take around 15-25 days after sailing.

2. Shipment to EU:By railway+Express(DDP,Tax free).Except Switzerland,Romania
ETD:5-8 days
ETA:30-45 working days after shipping(This is the delivery time for most orders. Please wait patiently or contact us online)
The tracking will be updated after pick up by local express.Usually it will take around 25-40 working days after shipping.

3. We can't deliver the following address directly:
USA: Military address and PO box address are not acceptable;

Puerto Rico, Virgin Islands, Guam, Alaska Note: Hawaii does not include customs duties and requires additional freight, Please contact us online.
Portugal: Azores and Madeira
Spain:Canary Islands, hueda and melilia
Russia: Kamchatka Peninsula
Other:Some remote areas not listed,Please provide shipping address and zip code to to us to check.

About US

Changsha Deligreen Power Co.LTD,founded in 2010,is a "Green Energy Solution Service Provider".

Newest technology,new idea,heard-working and honest people.

Focus on lithium rechargeable battery,BMS,Balancer,charger and relative products.

Main application:electric bicycle,scooter,motorhome,AGV,solar/wind system,Energy storage system,truck and so on.s:

We promise"real"lithium capacity

We promise“100%“ refund for any quality problem

We promise”100%“ replacement for any shipping damage

We promise lifetime fast technical supportCustomers‘ satisfaction is our endless pursuing.

FAQ

Q1:BusBars and screws are included and for free?

Yes ,we ship the battery with the BusBar connector and screws, for free if you follow us.

Q2:What is the life cycle of the battery?

A: The typical estimated life of the Lithium Iron Phosphate (LiFePO4) battery is 5- 8years, or 2000 to 5000 charge cycles.Depends on the specific using condition such as DOD,working current rate,working temperature,with balancer or not.

Q3:If I want to solar charge LiFePO4/Lithium Ion battery, which already has PCB, would a normal controller work fine?

A: For LiFePO4 / Lithium Ion battery, we always recommend to use LiFePO4/Lithium Ion solar controller. Especially if you are using the battery as UPS (back up power supply). The Lead Acid solar controller will constantly provide pulse current to the battery, in the long run, it might damage the PCB. So the PCB won't be able to protect the battery when it should be..

Q4:I am a reseller. Can i get a reseller price from Deligreen?

A: Yes,we are looking for more partners with the same value who want to create a clean and green world.We will fully support you both in service and price.

Q5:Why I can't buy batteries from your store?

A: This is usually unable to provide accurate logistics prices for your country. If you have any demand, please feel free to contact us

Q6:Why i can’t see any update tracking information after waiting for weeks?

A: This is normal, please be patient. The tracking number won’t be updated till the package has arrived at your country. When they are on the train, no tracking. Be relax.

Q7:Are the cells I bought balanced?

A: we know the importance of consistency of each cell in the battery pack, so we will match and balance all cells to ensure that the internal resistance, voltage and capacity of cells are completely matched and balanced before delivery.