3. If I do not know how to operate the fiber laser cutter, how you can help me?
First, we have detailed user manual and videos for your learning. Second, our engineers will provide you technical support in time. If you want, we can provide you training in our factory or your door.
4.How about the shipping cost?
Sea transportation, we choose 20-foot container or 40-foot container according to the size you buy.
We have a shipping company that has cooperated for many years, which can help you save costs.
5.How about the price?Can you make it cheaper?
The price depends on your needs (function, size, quantity) We will quote you the best discount after receiving your inquiry
6.How about the payment?
T/T,30% deposit, and balance is after the production is finished.
Also we accept the PAYPAL, west union,etc.
7.What‘s your delivery time?
For our standard model, the delivery time is 10-15 working days. For customzied model, it will need about 20-40 working days.
8 Do I need the gas for my fiber laser cutting machine?
Yes. The compressed air, O2 or N2 are necessary for one fiber laser cutter. For different materials, it will require different gas. Please talk with our sales to get professional suggestion.