Q. Who are you? A: We are a professional manufacturer and exporter of metal products based in Shaanxi, China.
Q:May we have an inspection of your factory?
A:Sure, you're welcome any time.
Q:How can I trust your company?
A:We consider honest as the life of our company. Besides, there is trade assurance from Alibaba, your order and money will be well guaranteed.
Q: How do you control the quality during the polishing process?
A: 1>For the mirror polish round/square/rectangular tube, we will polish it several times.
2>During the polishing processing, we set a special sanding wheel to polish the welding part of the tube.
3>To avoid scratches, the tubes will be put on a steel crate then we could lift the whole steel crate instead of each tube.
4>We use the soft gunny bags to protect the tube's surface when the tubes are put on the steel crate.
Q: How do you inspect the tubes?
A: The Quality inspectors check the tubes during the whole production from raw material, welding, polishing, testing to packaging. Also, during the whole production, our engineer and quality inspector have been carefully monitoring each step and record the data after checking.
Q: What is the MOQ?
A: our MOQ is 1ton. While the larger purchase quantity, the cheaper price.
Q: What’s the delivery time for the tubes normally in your company?
A: Our delivery time is around 5-30 days base on our stock and customer’s purchase quantity. For the products in stock,will make shipments in 3-5 days after receiving deposit; If we need produce the products, it will depend on the factory schedule and the purchase quantity. We will try our best to finish the production as soon as we can.
Q: What payment terms you can deal with?
A: Mostly we deal with payment by TT. For payment of L/C, we need to know which bank you will use to open the L/C and then decide whether L/C is acceptable or not.
Q: Could you print our company logo or information on the tubes plastic bag and the outside package also?Is there extra cost for it?
A: Yes, we can print the logo on it for you. The extra cost will depend on the purchase quantity. It can be negotiable.
Q: How to ensure the quality?
A: Mill Test Certificate will be offered. If needed, a Third Party Inspection is acceptable.
Always a pre-production sample before mass production;Always final Inspection before shipment;
Q: How can we contact you as soon as possible?
A: We are always available on Alibaba.com, WhatsApp, Wechat. You can also reach us by email. You are welcome to send us any questions anytime and we will reply you within 24 hours.
