Shenzhen Focuses Electronics Co., Ltd

The Best Choise For Your Smart Device.

We have been following the management conception "quality,service,prefession,innovation,gratitude" to continuously fulfill our responsibilities as agreen energy resolution supplier.

Focuses invests heavily in the talent team and promote technology Innovate and actively participate in the collaborative development of companies in the electronics industry. Our research and development team has more than 20 years’professional experience in this industry, and the product quality is well strictly controll.

2006: Established;

2012: Started international cross-border exports;

2013: Imported ERP system;

2014: Obtained ISO9001 certification for quality management system;

2015: Created international brand: Focuses;

2018: Built new factory, expanded production scale to 6000 square meters;

2020: There are more than 30 domestic and foreign sales, the products sell well all over the world(150 countries), and the establishment of cooperative relations with many internationally renowned brands.

Focuses has followed the management conception“quality, service, profession, innovation, gratitude” to continuously fulfill our responsibilities as a green energy resolution supplier. We provide one-stop quality worry-free service.

Firsrt, thank you for visiting our after-sales self-service web page. Here, we hope that you will be able to resolve whatever problems you are experiencing. We’re very sorry for whatever inconvenience your purchase may have caused you.

All of our Focuses products come with a hassle-free warranty. Please note this page is for Refunds & Exchange.

1. Refunds
For the following situation ,we accept the refund agreement.
1) If we do not ship the goods out beofore contract date;

2) if the products have quality issue, and the root cause of quality issue is from our factory side.

2. Exchange
For the following situation, we accept the exchange agreement.
1) If we send the wrong procuts;

2) if you get the defective products due to the design or workmanship.

3. Payment acceptance
1) Paypal(<$5000);

2) Western Union or Moneygram;

3) TT transactions;

4) LLC;

5) Alipay;